Forms and Policies
PRESTIGE PREMIER GROUP INC’S Policies, Terms and Conditions:
Personal Information: PRESTIGE PREMIER GROUP INC’ and its affiliates do not sell, rent or disseminate your personal and financial information to any outside third parties. We use the information supplied to provide requested services and collect payment for services rendered in accordance with our rates, terms and policies.
Reservations: Reservations made online are not guaranteed until you have received a confirmation from PRESTIGE PREMIER GROUP INC. Online reservations may be submitted up to 24 hours prior to your requested pick-up time. To request reservation with less than 24 hours advance notice, please call our offices direct at 919-929-1454 and speak to one of our reservation specialists. A valid credit card is required when booking a reservation.
No Smoking Policy: PRESTIGE PREMIER GROUP INC maintains a clean environment; therefore smoking is NOT allowed in any of our vehicles.
Please note: PRESTIGE PREMIER GROUP INC is not responsible for service delayed or not rendered due to Mother Nature or to circumstances beyond our control, including but not limited to weather, road conditions, breakdowns due to weather, traffic congestion, road closures, accidents, flight delays, weather delays, road closures, etc. In case of mechanical difficulties or extreme weather hazard, either a replacement vehicle or full refund will be offered. While we make every effort to meet our obligations, including free upgrade to all-wheel drive vehicles in extreme weather conditions, we do not needlessly jeopardize the safety of our passengers or personnel.